The right of receding


According to the Legislative Decree no. 206/2005 also called “CODICE DEL CONSUMO” (CONSUMPTION CODE) about sales at a distance, consumer has the right to recede from the purchase contract for any reason and without giving explanation. The right of recession is appplicable by written communication (letter, fax or e-mail) within 10 days from the goods consignment and must be confirmed within 48 hours by a registered letter to:

NASTRIFICIO AMBROSIANO SRL – Via Del Ricordo, 51/A – 20128 Milan
tel. 0039 – 02 – 25.67.762
fax 0039 – 02 –
email :

The written communication must include the codes of all items which are to be returned, as indicated on the confirmation of the order.

It is necessary to inform Nastrificio Ambrosiano about the bank details in order to be reimbursed. Any items which are intended to be returned must be given back to the same address at consumer’s charges and in good conditions. Once we receive the goods and check them, we will provide to credit the amount of the returned items to the customer as soon as possible and to deduct the carriage expenses from the total, which is charged at consignee however.


Nastrificio Ambrosiano will make every effort necessary to keep faith to its obligations. Nevertheless Nastrificio Ambrosiano cannot be considered responsible for delay or undelivered goods caused by circumstances out of its control. These circumstances may include strikes, wars, natural disasters and any other case that makes it impossible to produce, to carry and to deliver the goods.